Privacy Policy

Last updated: January 15, 2026

1. Introduction

BandaChao ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information that you provide directly to us, including: • Account Information: Name, email, phone number, business details • Identity Verification: Government ID, business registration (for KYC) • Payment Information: Bank details, transaction history • Usage Data: Browsing activity, feature usage, device information • Communications: Messages, support tickets, feedback

3. Why We Collect Data

We use your information to: • Provide and improve our services • Verify your identity (KYC/AML compliance) • Process transactions and payments • Communicate with you about your account • Detect and prevent fraud • Comply with legal obligations

4. Data Storage & Security

Your data is stored securely using industry-standard encryption. We implement: • End-to-end encryption for sensitive data • Regular security audits • Access controls and authentication • Secure data centers with redundancy • Regular backups We retain your data for as long as your account is active or as required by law.

5. Information Sharing

We do not sell your personal information. We may share data with: • Service Providers: Payment processors, KYC providers, hosting services • Legal Authorities: When required by law or to protect rights • Business Transfers: In case of merger or acquisition • With Your Consent: When you explicitly authorize sharing

6. Your Rights

You have the right to: • Access your personal data • Correct inaccurate information • Delete your account and data • Export your data • Opt-out of marketing communications • Object to data processing To exercise these rights, contact us at privacy@bandachao.com

7. Cookies & Tracking

We use cookies and similar technologies for: • Essential functionality • Analytics and performance monitoring • Personalization • Security You can control cookies through your browser settings.

8. Contact Us

For privacy questions or concerns: Email: privacy@bandachao.com Address: [Your business address] We will respond within 30 days.